Categories
How can I search for a specific Bedtime Story title or topic?
The website is perfect for browsing by category. In order to find a specific book title or topic, visit the Bedtime Story Club Youtube channel and type the title or topic in the search bar.
How does Bedtime Story Club ensure safety for young children on the internet?
Everything we do has the safety of our Bedtime Story Club members at the forefront of our efforts. Purposefully curated age appropriate content and a highly monitored Social Clubhouse platform are just two of the ways we support kids to safely explore and discover. Member applications are carefully screened and verified prior to being granted access. Once inside the members only Clubhouse, all posts and engagements are visible to admin and other members. Our team daily monitors the online activity of club members to ensure that everyone is having fun in a friendly and positive environment. The Zero Tolerance Policy is in place for inappropriate behavior. Be sure to read Club Rules & Policies so that we are working together for the good of all the members.
Why does Bedtime Story Club need a video of my family all together?
The video serves as your family ID. This allows us to verify all members of the family and eliminate any potential imposters. Rest assured that everything we do is for the safety of our little club members. Your personal information and photos are for administrative use only and will not be shared in anyway.
I am hesitant for my child to be on any Social Media Platform. How is Social CLubhouse different?
The cyber cosmos can be a scary place for a child. That's EXACTLY why Bedtime Story Club is purposeful in creating a secure, private and highly monitored platform for children of all ages to access curated content that will entertain, educate and engage their developing minds. It is critical to allow children opportunity to learn how to navigate the internet responsibly, and it starts right here!
Be sure to carefully review Club Rules and Policies
Let's all work together to create a fun and safe environment for all club members. Check out the simple guidelines at Club Rules & Policies.
What if I've paid but my membership is delayed?
We want you to get every pennies worth of your membership! The member verification process is easy and seamless. Once steps 1 & 2 of Becoming a Member are submitted, approval should be granted within 24 hours from that time stamp. If all required items were submitted and the delay occurs on our end, then you will receive one month free membership as our way of saying thank you for your patience and we are so glad you are here!
For what reasons would my membership be denied?
Your membership may be delayed if we are missing required verification. The Bedtime Story Club team will be in touch with you via email to walk you through the simple process and make it as easy as possible. If verification can not be established through our regular process and general communication then we may be obligated to deny membership until which time we are able to receive proper verification. If your membership is denied for any reason, you will receive a full refund. Feel free to re-apply anytime when all required verification material is available.
Why does Bedtime Story CLub need a video of my family all together?
The video serves as your family ID. This allows us to verify the members of the family and eliminate any potential imposters. Rest assured that everything we do is for the safety of our little club members. Your personal information and photos are for administrative use only and will not be shared in anyway.
Can I cancel or pause my membership anytime?
Absolutely! Life has seasons and we want to support your family through them all. Simply visit your PayPal account to suspend your auto-draft. We will receive the notification and make the adjustments on our end. GOOD NEWS! Even though suspending the membership will lock you out of Member Access and the Social Clubhouse, DON't worry! All of your info, photos, videos, and achieved levels will remain in tack. No longer visible to other club members, we keep them safe and sound until you are ready to return!
How do I get all my accounts PERMANENTLY deleted?
We would, of course, be sad to see you go. However, we understand that things come up and your privacy is a priority. Contact Bedtime Story Club via email to let us know and we will permanently delete all of your account information on all platforms. This will erase all personal info along with photos, videos and achievements earned. Just know that this action cannot be reversed and all content will be lost.
WHAT IS THE REFUND POLICY?
If your membership is denied for any reason, prior to member access, you will receive a full refund. Once payment is submitted and member access has been granted we can no longer provide a refund. If you believe you have extenuating circumstances that merits a good faith refund, please contact Bedtime Story Club via email. We are always happy to work with our club members any way that we can.